Article 7:128aa Dutch Civil Code, Book 7

Paragraph 1

A creditor takes forbearance measures where appropriate before it initiates collection or recovery proceedings or proceedings for an execution sale against a consumer.

Paragraph 2

When taking forbearance measures as referred to in paragraph 1, the creditor takes into account, among other things, the circumstances of the consumer.

Paragraph 3

The forbearance measures may consist of, among other things:

1. a total or partial refinancing of the credit agreement;

2. a modification of the existing terms of the credit agreement, which may include, among other things:

   1. extending the term of the credit agreement;

   2. changing the type of credit agreement;

   3. deferring payment of all or part of the repayment instalment schedule for a specific period;

   4. reducing the interest rate;

   5. offering a payment holiday;

   6. partial repayments;

   7. currency conversions;

   8. partial forgiveness and debt consolidation.